6 REASONS COUPLES SHOULD DO THINGS TOGETHER

If you notice, couples that do things together stay together; and the opposite is the case when couples don’t do things together.

There are so many reasons why couples that do things together would have a healthier, happier relationship than couples who don’t really do things together.

1. YOU BECOME MORE THAN LOVERS

Yes, togetherness would make both partners become not just lovers but friends as well. There is no romance better than a couple who are lovers and friends. A relationship would do way better when partners are not just in love but also best of friends.

2. TOGETHERNESS BRINGS HAPPINESS

Togetherness has a way of bringing happiness; if you enjoy each other’s company and never get tired of each other’s company then you would be happy when together and miss each other greatly when you’re apart. A couple that’s always together is a joy to behold; they do the dishes together, play games together, visit friends together; everything about them just syncs, and this kind of relationship is an ever happy relationship.

3. GET USED TO EACH OTHER’S FLAWS

The togetherness in the relationship would make both partners get used to each other’s flaws. This kind of relationship would teach tolerance, and tolerance is an essential tool for the growth of any relationship. Any relationship where both partners can tolerate each other’s flaws would go a very long way.

4. TIGHTENS THE BOND

And as we all know, togetherness tightens the bond between both couples in a relationship. Friendship and togetherness would make for a lasting relationship; they are both vital, and in return the bond of that relationship would be renewed every day.

5. YOU KNOW EACH OTHER EXTREMELY WELL

With togetherness, you know your likes and dislikes, your favourite movies, favourite everything. Couples that do things together can write a script of each other perfectly. When you do things regularly with your partner, you get to understand your partner even more, and this would make your relationship last.

6. THERE WOULD BE LESS QUARRELS

The previous tip talked about knowing each other the more; knowing each other the more means fewer quarrels. When you know your partner very well, you would know the things that would make your partner angry, and you would avoid such things.

Togetherness is always a plus in a relationship; togetherness would take your relationship farther than where only love would take it. Togetherness would make your love grow, it would create understanding and those are two essentials for a happy relationship.

Elcrema 

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DAVIDO,WIZKID,DONJAZZY NA D,BANJ WAAMUA KUFUNGA MWAKA 2017 KIROHO SAFI

Inawezekana Kabisa Tasnia Ya Muziki Nchini Nigeria Ikaanza Vyema Mwaka 2018 Kufuatia Tofauti Iliyokuwepo Baina Ya Wasanii Kwa Wasanii Pamoja Na Wasanii Kwa Viangozi Wao Katika Lebo Za Muziki.

Mwezi Huu Umekuwa Na Mazuri Na Baraka Tele Ndani Yake Ambapo Tarehe 24 Wizkid Aliandaa Tamsha Liitwalo The Wizkid Concert Huko Eko Nigeria Moja Ya Tamasha Ambalo Lilikuwa Na Makumbwa Mengi Wasanii Mbali Mbali Waliweza Kupanda Na Kubariki Jukwaa Lake Akiwemo Mwimbaji Tekno Ambaye Alipanda Na Kuimba Naye Wimbo Wao Wa Pamoja Uitwao Mama.

VilevilePia Tiwa Savage Alipandishwa Na Wizkid Katika Jukwaa Na Kuimba Wimbo Wa Pamoja Malo Ila Tukio Lililosisimua Zaidi Ni Baada Ya Msanii Huyo Kumpandisha Katika Jukwaa Davido A.K.A Obo Jambo Ambalo Lilizua Shangwe Kubwa Sana Na Wawili Hao Kuimba Wimbo Pamoja Huku Wizkid Akiimba Wimbo Wa Davido Fia Bila Hata Kuuma Neno Jambo Ambalo Lilionyesha Kabisa Hawana Tofauti Tena Kama Ilivyokuwa Mwanzo.

Kupitia Ukurasa Wa Instagram Wawili Hao Waliamua Kufuatana Kupitia Huku Na Hata Kuweka Picha Kila Mmoja Na Kushukuru Kile Kilichofanyika Baina Yao.

Tukio Hilo Liliamsha Hilo Liliamsha Hisia Za Mashabiki Huku Wengi Wakitamani Kuona Hata Tanzania Mambo Yanakuwa Kama Nigeria Baina Ya Diamond Platnumz Na Alikiba.

Lakini Yote Tisa Jana Ilikuwa Ni Siku Ambayo Ni Showa Ya Kwake Davido Iitwayo 30 Bilion Concert Ambayo Ilihudhuriwa Na Watu Kibao Lakini Mkali Huyo Hakuona Shida Kumpandisha Wizkid Katika Jukwaa Lake La 30 Bilion Na Kuimba Wimbo Pamoja.

Baada Ya Hapo Don Jazzy Na D Banj Nao Mapema Leo Wameamua Kuweka Picha Ya Pamoja Ikiwa Ni Moja Ya Watu Walionza Kufanya Kazi Pamoja Lakini Maisha Yalivyosonga D Banj Akaamua Kuondoka Na Kwenda Kivyake Lakini Baada Ya Hapo Kuna Mengi Yalisonga Na Hakukuwa Na Maelewano Mazuri.

Lakini Picha Hii Imedhihirisha Wanafunga Mwaka 2017 Kwa Amani Na Upendo

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FAMOUS SUCCESS QUOTES

1. “If you don’t build your dream, someone else will hire you to help them build theirs.”

Dhirubhai Ambani

2. “The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself.”

Mark Caine

3. “People who succeed have momentum. The more they succeed, the more they want to succeed, and the more they find a way to succeed. Similarly, when someone is failing, the tendency is to get on a downward spiral that can even become a self-fulfilling prophecy.”

Tony Robbins

4. “When I dare to be powerful – to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.”

Audre Lorde

5. “Whenever you find yourself on the side of the majority, it is time to pause and reflect.”

Mark Twain

6. “Great minds discuss ideas; average minds discuss events; small minds discuss people.”

Eleanor Roosevelt

7. “I have not failed. I’ve just found 10,000 ways that won’t work.”

Thomas A. Edison

8. “If you don’t value your time, neither will others. Stop giving away your time and talents. Value what you know & start charging for it.”

Kim Garst

9.  “A successful man is one who can lay a firm foundation with the bricks others have thrown at him.”

David Brinkley

10. “Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”

Steve Jobs

11. “No one can make you feel inferior without your consent.”

Eleanor Roosevelt

12. “Let him who would enjoy a good future waste none of his present.”

Roger Babson

13. “Live as if you were to die tomorrow. Learn as if you were to live forever.”

Mahatma Gandhi

14. “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do.”

Mark Twain

15. “The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will.”

Vince Lombard 

16. “Success is about creating benefit for all and enjoying the process. If you focus on this & adopt this definition, success is yours.”

Kelly Kim

17. “I used to want the words ‘She tried’ on my tombstone. Now I want ‘She did it.'”

Katherine Dunham

18. “Really it comes down to your philosophy. Do you want to play it safe and be good or do you want to take a chance and be great?”

Jimmy J

19. “It is our choices, that show what we truly are, far more than our abilities.”

J. K Rowling

20. “You have to learn the rules of the game. And then you have to play better than anyone else.”

Albert Einstein

21. “Every great dream begins with a dreamer. Always remember, you have within you the strength, the patience, and the passion to reach for the stars to change the world.”

Harriet Tubman

22. “The successful warrior is the average man, with laser-like focus.”

Bruce Lee

23. “Take up one idea. Make that one idea your life – think of it, dream of it, live on that idea. Let the brain, muscles, nerves, every part of your body, be full of that idea, and just leave every other idea alone. This is the way to success.”

Swami Vivekananda

24. “Develop success from failures. Discouragement and failure are two of the surest stepping stones to success.”

Dale Carnegie

25. “If you don’t design your own life plan, chances are you’ll fall into someone else’s plan. And guess what they have planned for you? Not much.”

Jim Rohn

26. “The question isn’t who is going to let me; it’s who is going to stop me.”

Ayn Rand

27. “If you genuinely want something, don’t wait for it – teach yourself to be impatient.”

Gurbaksh Chahal

28. “Don’t let the fear of losing be greater than the excitement of winning.”

Robert Kiyosaki

29. “If you want to make a permanent change, stop focusing on the size of your problems and start focusing on the size of you!”

T. Harv Eker

30. “You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.”

Steve Jobs

I hope you enjoyed this collection of success Quotes. Do you have any success Quotes that I missed out on this list? please leave it below in the comment of this post.

Thanks!

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YOU ARE IN CONTROL!

“Nobody can hurt me without my permission.”

What you feel and how you react to something is always up to you. There may be a “normal” or a common way to react to different things. But that’s mostly just all it is.

You can choose your own thoughts, reactions and emotions to pretty much everything. You don’t have to freak out, overreact of even react in a negative way. Perhaps not every time or instantly. Sometimes a knee-jerk reaction just goes off. Or an old thought habit kicks in.

And as you realize that no-one outside of yourself can actually control how you feel you can start to incorporate this thinking into your daily life and develop it as a thought habit. A habit that you can grow stronger and stronger over time. Doing this makes life a whole lot easier and more pleasurable.

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CHANGE YOURSELF TO CHANGE THE WORLD

“You must be the change you want to see in the world.”

“As human beings, our greatness lies not so much in being able to remake the world – that is the myth of the atomic age – as in being able to remake ourselves.”

If you change yourself you will change your world. If you change how you think then you will change how you feel and what actions you take. And so the world around you will change. Not only because you are now viewing your environment through new lenses of thoughts and emotions but also because the change within can allow you to take action in ways you wouldn’t have – or maybe even have thought about – while stuck in your old thought patterns.

And the problem with changing your outer world without changing yourself is that you will still be you when you reach that change you have strived for. You will still have your flaws, anger, negativity, self-sabotaging tendencies etc. intact.

And so in this new situation you will still not find what you hoped for since your mind is still seeping with that negative stuff. And if you get more without having some insight into and distance from your ego it may grow more powerful. Since your ego loves to divide things, to find enemies and to create separation it may start to try to create even more problems and conflicts in your life and world.

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EMPLOYMENT OPPORTUNITIES AT JUBILEE INSURANCE COMPANY LTD,Tanzania

The Jubilee Insurance Company of Tanzania Limited is a top ranking insurance company operating in Tanzania. They wish to recruit suitably qualified candidates to fill the following vacancies for their head office in Dar es Salaam: 

MANAGER - CLAIMS (GENERAL) 

The purpose of the role is to run the claims department effectively and efficiently by ensuring prompt processing of claims and recoveries by competent and motivated staff at minimal costs with focus and emphasis on service delivery. 

KEY RESPONSIBILITIES: 
• Managing and providing oversight on the claims division (General Business) to ensure that departmental standards, guidelines and protocols are met effectively and on a timely basis. 
• Supervising the claims staff and ensuring that they meets the required standards. 
•Identifying valid claims through careful analysis and ensuring prompt settlement by the various claims adjusters. 

• Ensuring that the reported and outstanding claims are properly allocated and reviewed in line with the established procedures. 
• Ensuring that recoveries are aggressively pursued against negligent third parties as well as reinsurers and facultative participants. 
• Supervising and providing technical support to adjusters and branches on all claim issues. 
• Ensure cost minimization and enhancement of company image through claims settlement and salvage sales, monitoring overall costs of claims department, performance of service providers as well as ensuring cordial relationships with service providers, brokers and clients. %ow 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: 
• Thorough understanding of claims department's guidelines and audit procedures. 
• Strong claims adjudication background. 
• Full knowledge of Fire, Marine, Motor, Liability, Accident, Miscellaneous and other claims that fall under the General Department. 
• Ability to analyze complex fact pattems and to develop action plans to overcome .any obstacles identified to assure optimal results. 
• Should have a minimum 8 years of claims handling experience - with at least 5 years in a supervisory role. 
• Bachelors Degree,preferably in insurance or a business related field in addition, ACIl professional qualification is most preferred. 
• Pro-active, self-driven with sound communication, interpersonal and networking skills are desirable. 
• Fluency in written and verbal English is essential. 

MANAGER - RETAIL BUSINESS (GENERAL) 
The key responsibility of this role will be to drive and grow the general insurance retail business by providing overall leadership to the business development team and influencing motivation in order to make them succeed commensurate with their capacity. 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: 
• People management skills for both of internal and external partners. 
• Effective team player. 
• Full understanding of the insurance market and its regulations. 
• Presentation skills. 
• Graduate in business related degree (marketing, commerce, insurance or economics). A Master's Degree would be an added advantage. Preference will be given to those with Insurance qualifications. 
• Minimum eight years of handling sales of retail financial products experience, four of which must have been spent in a supervisory role. 
• Excellence in sales and proven technical knowledge of General insurance business. 
• Proficiency in the use of Microsoft office suite and packages. 

MANAGER — RISK CONTROL (GENERAL) . 

• The key responsibility of this role will be to provide leadership and coordinate all surveys with a view to contributing to the profitability of the company by offering expert advice on risk improvement measures and surveying of risks before underwriting. The person will also ensure compliance of risk management on matters pertaining to General Insurance. 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: 
• Excellence in risk management knowledge. 

• Full understanding of relevant legislation in respect of risk protection and improvements. 
• Possession of insurance market intelligence and business development skills and capital markets. 
• Bachelor's Degree in Engineering or related field. ACII qualification is most preferable. 
• Minimum 8 years of experience in a related field with 5 years of experience in a supervisory role in risk Engineering/Underwriting. 
• Proficiency in the use of Microsoft office suite and packages. 
• Aptitude in the preparation of risk evaluation reports. 

Only Tanzanian Nationals should apply. The ideal candidate should exhibit high levels of professionalism, integrity and professional ethics. The company offers competitive compensation package based on individual candidate's experience and qualifications. 

• Interested candidates should forward their detailed resume stating name, age, qualification details, all experience details, telephone numbers and email address via electronic application to consultancy@genius.co.tz Applications should clearly mention post/function being applied for along with current remuneration. 

Submit your electronic application before the 5th January 2018.  

Source: The Guardian December 22, 2017 

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EMPLOYMENT OPPORTUNITY AT MARIE STOPES Tanzania

Description
Marie Stopes Tanzania (MST), a local Non-Governmental Organization, is a social
enterprise and a leading provider of family planning, sexual and reproductive health care
services. MST is a partner of the Government of Tanzania and a member of the Marie
Stopes International (MSI) Global Partnership, which operates in over 37 countries
worldwide. MST’s mission is that all women and men in Tanzania should have “Children
by Choice, Not Chance”.

We are looking for a competent and qualified individual to fill the following role:

CLAIMS OFFICER

Job Purpose:

The Claims Officer will be responsible for reconciling insurance claims by validating the
information on all medical claim forms from patients seeking payment from their insurance
companies. The incumbent may be required to travel within Tanzania.
Key Responsibilities:
• Process insurance claims
• Maintain records of claims invoices
• Update daily collection reports by matching reports with services provided to
corporate clients
• Provide advice to clients on making a claim and the processes involved
• Collect accurate information and documentation to process a claim
• Monitor the progress of claims
• Ensure fair settlement of a valid claim
• Maintain quality customer service by responding promptly to client inquiries
• Handle any complaints associated with a claim
• Any other duties assigned by the Clinics Management

MINIMUM REQUIREMENTS

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Insurance, Business, Accounting, Finance or a related
discipline
• 2 years’ experience working as a Medical Claims Officer
• Knowledge of social work will be an added advantage
Skills and Abilities:
• Must possess knowledge of medical terminology
• Must be dependable, exhibit strong initiative, and be self- motivated
• Must possess excellent communication skills and experience in establishing and
maintaining effective working relationships
• Excellent verbal and written communication skills both in Kiswahili and English
• Ability to work independently, and as part of a dynamic team
• Computer literacy (Excel, Word, PowerPoint

If you meet the requirements and would like to join our team, please email your CV
with a cover letter detailing your suitability and why you are interested in the post,
to the address below:
Director of Human Resources and Administration
Marie Stopes Tanzania
11 Kinyonga Street – Mwenge
P. O. Box 7072,
Dar Es Salaam.

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EMPLOYEMENT OPPORTUNITIES AT NMB BANK PLC

Senior Manager; Agency Banking Operations Support

Job Purpose
Provide leadership in defining and implementing the agency banking operations support objectives, driving usage, improve operational excellence, cost management and compliance to internal policies and bank approved guidelines.
Act as interface between agency banking, internal and external stakeholders to ensure effective and efficient operations, manage and provide support to the projects and system changes.

 Main Responsibilities

• Responsible for drive operational efficiencies in areas of agents on boarding, increase usage and transacting customers including agent network support maintaining smooth operations.
• Monitor agency banking productivity on agents operations in on-boarding and transacting customer growth.
• Manage agency banking compliance to internal policies and external policies, ensuring that the Bank of Tanzania (BOT) guidelines and banking policies on agency banking are adhered to by our partners and agents.
• Manage agency banking product operations and processes, including reconciliation with third parties, daily monitoring and reporting on operational indicators and performing operational reports to support finance, sales, distribution, customer service and risk and compliance teams.
• Work with agency banking risk implement AML and compliance controls and monitoring, data clean up and sanitization, reconciliations, audit, fraud management, Central Bank Reporting and oversight support.
• Work cross functionally internally and with external partners such as vendors, aggregators, and institutions amongst others to execute brilliantly projects ranging new products conceptualization to launch, integrations and change requests.
• Ensure technology platform is delivering great customer experience in terms of ease of use, uptime and all functionalities working. Periodic product testing to drive proactive fix.
• Drive continuous improvement of processes to ensure our customers, agents and aggregators get excellent service on time, ensure business continuity and systems uptime.
• Oversee and participate in the review, design and implementation of departmental work plans and report quarterly on compliance with the work plans.
• Manage the implementation of consumer and business products and services for the agency banking division, working with all technical and commercial teams to launch approved products and services.
• Develop, amend and manage processes and procedure for agent banking operations i.e. PIN Reset, Reversal etc.
• Manage the implementation of approved change requests pertaining to tariffs, business rules, and improvements to technical /service functionality, working with all technical and commercial teams.
• Oversee delivery of agency banking projects in full and working with varying internal and external partners, safeguard structured SLAs to be in place with focus on more for more principle to drive accountability of all stakeholders.
• Propose and implement changes to processes and procedures for agency banking operations and coordinate the development of manuals and guides for agency banking products and services.
• Make decisions for any operational changes (planned or unplanned) within the bank organization that materially impact the product portfolio in conjunction with Head; Agency Banking.
• Ensure Service Level Agreements (SLAs) with stakeholders are met.
• Develop SLAs with shared services teams/stakeholders and ensure adherence to the set standards. Track and monitor performance of shared services teams/stakeholders to ensure targets are met.
• Manage agency banking integrations and implementation for new and existing products and services.
• Keep an updated record of the ongoing partner integrations and manage the integrations partner SLA’s, logged and ticketed with the integration partner and manage delivery timelines.
• Coordinate and conduct UATs (User Acceptance Tests) for integration and product enhancements and attain sign off for the same and implementation of new services and product enhancements by development partners and local technical support.

Attributes

• Comprehensive knowledge of Bank of Tanzania rules and regulations.
• Knowledge of risk and regulatory of the agency banking and/or mobile financial service industry.
• Product development, roll out and product performance management.
• Product and business development skill.
• Strong interpersonal skills.
• Strong risk analytical skills.
• Excellent presentation skills.

Qualifications and Experience

• University Degree preferably in Business Administration, Banking, Finance or any Business related field.
• MBA or any Master’s degree in Business related field is an added advantage.
• A minimum of 4 years’ experience, at least 2 years in a leadership role with deep knowledge in agency banking and/or mobile financial services business operations management, risks, finance and compliance.

Location: Head Office

Deadline:2017-12-27

CLICK HERE TO APPLY
==========

Senior Manager; Agency Banking Sales

Job Purpose
Provide leadership in areas of sales, commercial and distribution for agency banking business that enable the bank achieve its ambition and strategic vision.

Responsible for design, monitor and drive the performance of agency banking in the branches and our stakeholders for productivity management and increase both direct and indirect channels usage to meet overall revenue objective.

Main Responsibilities

• Drive agency banking business growth, Keep track of the overall performance of the department and Zones to ensure that the annual targets are achieved.
• Revenue planning and target setting for agency banking, aligning with strategic roadmap and revenue expectations.
• Provide sales and service leadership to drive the performance of the branches (process and structure) in joint responsibility with zone for staffing and productivity management.
• Provide guidance and ensure that the business interests are presented to the regulator using the correct stakeholders.
• Understands basic revenue models and P/L; meets financial objectives by forecasting; preparing an annual budget; scheduling expenditures; analysing variances, performance reviews and initiating corrective actions.
• Conduct continuous product reviews, craft and develop new products as well as enhance existing ones depending on the market and customer needs changes as informed by market intelligence.
• Performing quarterly update thereof and a strategic analysis of the progress in achieving the agency banking roadmap goals.
• Design and implement service experience and carry out branding of agents including training of agents, field officers and Relationship Managers for exceptional delivery of our service to customers.
• World Class Customer Experience to ensure our customers and partners rate us as most preferred and drive loyalty index to peak.
• Analysis of customers (both agents and users) behaviour patterns through various parameters to generate insights to increasing revenue, transacting customers, liquidity growth and churn management including but not limited to technology development.
• Develop strategies to maximize growth, revenue and budgets to support the strategic plans.
• Ensure all Agency Banking Managers and Branches management analyse commercial trends, understand actions to be taken and own the business they manage and have full visibility and understanding of agents, customers and revenues on daily basis for the business as a whole as well as the costs the services generate.
• Monitor the performance of branch and zonal agents and provide feedback to Zonal Managers; support the branches as far as agency banking is concerned.
• Manage the partners through the SLA’s that are in place ensuring that any under delivery is penalized in line the agreements.
• Research and screen potential agency banking opportunities and advice on which ones need to be pursued further.
• Develop, foster and maintain effective relationships with various businesses through the internal and external stake holders.
• Manages project issues, risks, dependencies and assumptions.
• Submits project status reports to stakeholders, managing escalations where necessary to address project risks. 

Attributes

• In-depth knowledge of agency banking Business, understanding of banked and unbanked customer base, market segments, pricing, products & services, knowledge of government policies relating to banking, BOT regulations, -bank policies & procedures.
• A proven self-starter with ability to work under high pressure environment and problem solving skills.
• A result driven 'team player', personality with a willingness and ability to work in a dynamic working environment.
• Strong interpersonal skills.
• Data analysis skills.
• Agency Business strategies.
• Excellent presentations skills.
• Proven people management, leadership and negotiation skills.

Qualifications and Experience

• University Degree preferably in Business Administration, Banking, Finance or any Business related field.
• MBA or any Master’s degree in Business related field is an added advantage.
• A minimum of 4 years’ experience and at least 2 years in a leadership role with deep knowledge in Agency Banking and/or MFS/MNO business, financial inclusion and/or financial services and digital products

Location: Head Office

Deadline:2017-12-27

CLICK HERE TO APPLY
==========
Senior Specialist; Risk, Control and Compliance

Job Purpose
Responsible for identifying, evaluating, and analyzing risks inherent to the agency banking operations and sufficiently address and mitigates them while ensure compliance.

Main Responsibilities

• In effect to identify applicable Tanzania laws and regulations related to banking institutions and agency banking (including but not limited to Financial Laws) and ensure the division is compliant where applicable.
• Prepare and submit AML & CTF compliance status reports as required and on a regular basis.
• Perform a risk assessment and determine the level of associated risk.
• Implement a comprehensive review process of sample transactions and any activities within agency banking to identify suspicious transactions and activity systems.
• Ensure all staff understand agency banking applicable laws, regulations and offer timely advice.
• Designed and develop key business process and policy documents to enhance business process optimization, risk assessment and internal controls.
• Maintain an updated regulatory obligations register for agency banking department.
• Define and maintain the strategic and tactical business risk/controls matrix for agency banking and provide regular updates to management.
• Oversee the fraud & revenue assurance function ensuring appropriate controls and process are defined and maintained.
• Ensure all documentation relating to the above responsibilities is available for both internal and Central Bank purposes.
• Maintain excellent relationships with all stakeholders within compliance, transaction monitoring and risk departments for agency banking department safe house-keeping.
• Ensure effective fraud controls and other key internal controls that makes the Company to have a Strong control environment in place that stands the test of audits and time.
• Design, develop and implement the agency banking risk and control matrices.
• Compliance with internal systems of control that are imposed to achieve compliance with the externally imposed rules.
• Periodically aid in the sensitization of staff on agency banking policies and procedures through well thought of awareness campaigns.
• Develop trackers to monitor compliance with laws, regulations and policies ensure regulatory gaps raised in all audit reports are sufficiently addressed and mitigates put in place to ensure no repeat findings.

Attributes

• Risk assessment & fraud prevention.
• Data analytics and information management.
• Strong interpersonal skills.
• Revenue assurance.
• Strong critical thinking and problem-solving skills.
• Detail-oriented with strong research and analytical skills.
• Forensic and process optimization skills.
• System audit skills.
• AML & Compliance.
• Self-motivated with leadership abilities.
• Strong mathematical and statistical analysis. 

Qualifications and Experience

• University Degree preferably in Computer Science and Finance.
• A certification in risk and information and/or any Master’s degree in related field is an added advantage.
• Minimum of 3 years’ experience in financial services, fast-paced and dynamic environment.

Location: Head Office

Deadline:2017-12-27

CLICK HERE TO APPLY
==========

Relationship Manager; Agency Banking Sales (3 positions)

Job Purpose
Responsible for developing, monitoring and supporting the growth of agency banking business by coordinate execution of sales strategy across the zones and management of both channels performance in line with NMB Bank strategy.

 Main Responsibilities

• Oversee execution of agency banking strategies across the zones to drive performance while ensure level of execution is in line with agency banking strategy.
• Revenue planning and target setting of all agency banking per products and services per segment and region.
• Work with all functions of the bank including operations, sales & service to define and deliver end-to-end customer experience on agency banking.
• Develop, propose and communicate Key Performance Index (KPI’s) aligning with strategic direction of agency banking business.
• Prepare, track and analyze the business financial KPIs. The ideal candidate will track the Head office and zone teams and highlight their performance in terms of financial KPIs.
• Monthly performance reviews of agency banking across branches and zones.
• Develop and propose model segmentation of the agency banking distribution network.
• Develop and coordinate supporting field team objectives and activities including performance review matrix and evaluations.
• Coordinate agents and staff training ensure the branches and staff are well trained in all new initiatives under taken on all agency banking channels.
• Coordinate product implementation between business; operations, technology and all third parties.
• Manage relationship of bank with aggregators including performance reviews and KPI’s.
• Oversee branding by feedback marketing activities, competitor’s scanning and product visibility across the channels including planning and distribution of agent’s materials.
• Develop promotions, campaigns and manage the projects to launch the same into the live environment together with stakeholders.
• Report monthly the evolution and growth of agent’s performance for agency banking channels.
• Preparation of BOT report regarding agent activity on monthly basis.

Attributes

• Business understanding of agency network development, customer acquisition and agency network operations.
• Project management Skills.
• Strong Microsoft Office.
• Strong character in communication, presentations and negotiation skills.
• Proven ability of analysis and reporting. 

Qualifications and Experience

• University Degree in Business Administration, Banking, Finance, Computer Science or Business related field.
• Minimum of 3 years’ experience in the banking industry, agency banking business, Mobile Network Operator (MNO), or any agency network channel management, with proven strong interpersonal skills and stakeholders’ management record.
• Prior exposure to agent network or FMCG operation /direct sales/agents support management/ would be an added advantage.

Location: Head Office

Deadline:2017-12-27

CLICK HERE TO APPLY
==========

Manager; Agency Banking Support

Job Purpose
Responsible for effectively monitoring of channel’s performance and usage, ensure effective support is provided to agents as escalated from the zone and contact center include maintenance/housekeeping activities for the agency banking systems and devices.

 Main Responsibilities

• Manage agents’ technical queries, sales support, channel partner’s support, monitoring and act as primary contact centre for agent’s support.
• Provide operations, administration, and maintenance support to the agency banking system.
• Be the main contact and go to person for all support solutions, projects and products for the agency banking business.
• Act as key contact point of contact for all technical queries/issues raised by wakala/agents and field team in the branches.
• Management for agency banking system and devices by provide basic troubleshooting, repair and maintenance for technical support to agents.
• Guarantee compliance of the agency banking platforms and controls are closed on time.
• Update incident and problem requests in a timely manner and safeguard status on major incidents are reported and resolved in line with agreed SLAs.
• Perform and support Operational Acceptance Testing for new systems releases and upgrades.
• Develop and maintain operations monitoring dashboards in order to provide real-time view of systems performance and general systems availability.
• Develop monthly support service reports by evaluate and report operations support performance.
• Support management to internal/external customers resolve technical conflicts between agency banking and vendors.
• Lead, manage, coordinate, and report on multiple complex solutions as per agency banking requirements.
• Provide support to agency banking projects and other system changes requests ensuring they are delivered on time and meet the expected business expectations.
• Support agency banking platform users i.e systems users, external system connecting to NMB Wakala etc.
• Negotiate priorities and resources with operations teams in order to assure plan accomplishment.

Attributes

• Business understanding of agency banking.
• Understanding of agency banking platforms and devices.
• Reporting skills and data presentations for decision making.
• Customer service skills.
• Analytical skills.

Qualifications and Experience

• University degree in technology / engineering / Mathematics/ Computer Science or related areas.
• A minimum of 3 years’ experience with knowledge in agency banking operations support and/or MNO’s agent’s business operations support management, and proven strong interpersonal skills and stakeholders’ management record.

Location: Head Office

Deadline:2017-12-27

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