Marie Stopes Tanzania (MST), a local Non-Governmental Organization, is a social
enterprise and a leading provider of family planning, sexual and reproductive health care
services. MST is a partner of the Government of Tanzania and a member of the Marie
Stopes International (MSI) Global Partnership, which operates in over 37 countries
worldwide. MST’s mission is that all women and men in Tanzania should have “Children
by Choice, Not Chance”.
We are looking for a competent and qualified individual to fill the following role:
CLAIMS OFFICER
Job Purpose:
The Claims Officer will be responsible for reconciling insurance claims by validating the
information on all medical claim forms from patients seeking payment from their insurance
companies. The incumbent may be required to travel within Tanzania.
Key Responsibilities:
• Process insurance claims
• Maintain records of claims invoices
• Update daily collection reports by matching reports with services provided to
corporate clients
• Provide advice to clients on making a claim and the processes involved
• Collect accurate information and documentation to process a claim
• Monitor the progress of claims
• Ensure fair settlement of a valid claim
• Maintain quality customer service by responding promptly to client inquiries
• Handle any complaints associated with a claim
• Any other duties assigned by the Clinics Management
MINIMUM REQUIREMENTS
QUALIFICATIONS AND EXPERIENCE
• Bachelor’s Degree in Insurance, Business, Accounting, Finance or a related
discipline
• 2 years’ experience working as a Medical Claims Officer
• Knowledge of social work will be an added advantage
Skills and Abilities:
• Must possess knowledge of medical terminology
• Must be dependable, exhibit strong initiative, and be self- motivated
• Must possess excellent communication skills and experience in establishing and
maintaining effective working relationships
• Excellent verbal and written communication skills both in Kiswahili and English
• Ability to work independently, and as part of a dynamic team
• Computer literacy (Excel, Word, PowerPoint
If you meet the requirements and would like to join our team, please email your CV
with a cover letter detailing your suitability and why you are interested in the post,
to the address below:
Director of Human Resources and Administration
Marie Stopes Tanzania
11 Kinyonga Street – Mwenge
P. O. Box 7072,
Dar Es Salaam.
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